FAQ'S

Currently, we ship within Australia, United States of America, United Kingdom, Canada, Japan, New Zealand, Singapore, South Korea, Hong Kong, China, Indonesia, Philippines, Macau, Taiwan, Thailand, Saudi Arabia, United Arab Emirates, Qatar, Mexico, Argentina, Colombia, Peru and various countries within the European Union. Orders are expected to reach customers 3-7 business days after confirmation.

Please note, shipping times are based on the time from collection and are intended to be indicative only. Cettire cannot bear responsibility for circumstances beyond its control such as delays in clearing customs, payment approval and other such matters.

Please be advised, we are unable to deliver to PO BOX addresses of any kind as the couriers we use require a signature to confirm delivery.

If you refuse a shipment from Cettire or do not take necessary steps to retrieve your shipment after we have attempted delivery at your nominated shipping address you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Cettire. This amount will be deducted from your merchandise refund.